1. Introduction

Welcome to eSportsArena, a platform operated by NUGSAU LIMITED ('we', 'us', 'our'). We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our platform.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data:Personally identifiable information, such as your name, email address, date of birth, and country of residence that you voluntarily give to us when you register with the Site.
• Financial Data:We collect financial information related to your transactions on the platform, including deposits, withdrawals, entry fees paid, and prizes won. Payouts are handled via PayPal.
• Identity Verification (KYC) Data:To comply with legal regulations for cash-prize events, we require identity verification. This process is used solely for compliance and is not used for marketing purposes.
• Gameplay Data:We collect data related to your in-game performance to calculate your Skill Score, including match outcomes, scores, and other relevant statistics.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customised experience. Specifically, we may use your information to:

• Create and manage your account.
• Facilitate matchmaking and tournament bracketing based on your Skill Score.
• Process deposits, withdrawals, and prize distributions.
• Verify your identity and age to ensure compliance with legal requirements.
• Display your profile, stats, and match history on public leaderboards.
• Monitor activity to prevent cheating and fraud.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights:If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies.
• Third-Party Service Providers:We may share your information with third parties that perform services for us, including payment processing (e.g., PayPal).
• Other Platform Users:Your username, profile picture, and gameplay statistics will be visible to all other users of the platform.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure your data, no security measures are perfect or impenetrable.

6. Your Data Rights

You have the right to access, correct, or delete your personal information at any time. You can manage most of your information directly from your account settings page.